Last updated: 24/03/2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and explains Your privacy rights.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
1. Interpretation and Definitions
Interpretation
Words with capitalized initials have meanings defined under the following conditions.
Definitions
- Account means a unique account created for You to access our Service.
- Company ("We", "Us", "Our") refers to Fix Mitro Home Service App.
- Country refers to: West Bengal, India
- Device means any device that can access the Service
- Personal Data means any information that relates to an identifiable individual
- Service refers to the Website and mobile application
- Service Provider means third-party companies or individuals employed to facilitate the Service
- Usage Data refers to data collected automatically
- Website refers to https://fixmitro.shop
- You means the user accessing the Service
2. Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
We may collect personally identifiable information including:
- Name
- Email address
- Phone number
- Address
Usage Data
Collected automatically and may include:
- IP address
- Browser type
- Device details
- Pages visited and time spent
3. Tracking Technologies and Cookies
We use cookies and similar tracking technologies such as:
- Cookies (session & persistent)
- Web beacons
- Analytics scripts
These help:
- Improve functionality
- Analyze usage
- Store preferences
4. Use of Your Personal Data
We may use Personal Data to:
- Provide and maintain the Service
- Manage Your account
- Process transactions
- Contact You (email, SMS, notifications)
- Send offers and updates
- Improve performance and user experience
- Ensure security and prevent fraud
5. Sharing of Your Data
We may share Your information:
- With Service Providers
- With affiliates and partners
- During business transfers (merger/acquisition)
- With Your consent
- When required by law
6. Retention of Data
We retain Personal Data only as long as necessary for:
- Legal compliance
- Dispute resolution
- Service improvement
7. Data Transfer
Your data may be processed outside your jurisdiction. We ensure appropriate safeguards are in place.
8. Your Rights
You have the right to:
- Access your data
- Update or correct information
- Request deletion
- Withdraw consent
9. Disclosure of Data
We may disclose data:
- For legal compliance
- To protect rights and safety
- To prevent fraud
10. Security
We use industry-standard security measures, but no system is completely secure.
11. Children's Privacy
We do not knowingly collect data from children under 13.
12. Third-Party Links
We are not responsible for third-party websites linked from our platform.
13. Changes to This Policy
We may update this Privacy Policy. Updates will be posted at:
👉 https://fixmitro.shop
14. Contact Us